- If you are inquiring about your order, please email the following information:
- Your order confirmation number.
- Your name and address.
- Date of order.
- Product(s) you ordered.
- Description of your problem.
- Did you order online, by mail or call our 800 number?
- Do NOT send credit card information by email.
- Can I order by email?
- No, please use our shopping cart to order online or by money order/fax
- Can I order by money order?
- Can I pay cash on delivery?
- No, we are not able to ship C.O.D.
- Do you accept purchase orders from schools?
- We accept Purchase Orders from U.S. and Canadian Schools, Libraries, Hospitals, etc., via mail or
- Do you charge sales tax on online orders, and if so, in what state?
- Do you you ship to "Name of Country" and what is the average cost/time involved?
- We ship to most countries, see
shipping costs. If there are any additional shipping costs, we will contact you before proceeding
with your order. We ship most orders in 24 hours but delivery can take 1 to 4 weeks. Any customs, duties,
taxes or brokerage that apply upon delivery of the order are the sole responsibility of the customer.
Please check with your local Post Office or Customs Office for these charges.
- Do you ship to APO addresses?
- Do you have a phone number to call and order?
- Please send me the price in Canadian dollars or other currency.
- All our prices are in US dollars. Please check with your bank or financial institution for currency
conversion. Your credit card will automatically convert and bill you in your local currency.
Where to Buy
Please order online. In order to bring you the lowest prices, we do not have any physical stores.
As advertised on TV
Some of the products for sale on our site are also advertised on TV. We offer identical products and can
ship these items in 24 hours, rather than 4 to 6 weeks as advertised on TV.
We do not have a printed catalog. All products for sale are listed on our site. Online, we can mark products
temporarily out of stock, add new merchandise and pass on price changes quickly.